Return / Exchanges

Returns / Exchanges

Once an order is placed, it is unable to be canceled or modified. There are no returns or exchanges due to the nature of the items.

Please report your lost or stolen shipment within 7 days of the marked delivery date. I am unable to assume responsibility of the package once it is marked as delivered. However, If an item/s are damaged in transit please do the following:

  • Please report any damage or missing items to within 7 days of delivery with pictures of said items
  • If you have a package that was marked as delivered but you have not yet received it, we ask you to take the following steps:
  1.  Check with your neighbors or front office (if applicable) to see if the package was left there.
  2. Check with your local post office
  3. Contact and include your order number

PLEASE NOTE:  Eternal Sunday, is not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.